Shipping policy
Thank you for shopping with us! We are committed to delivering your order quickly and securely.
Processing Time
- Orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard Shipping: 3–7 business days.
- Delivery times may vary depending on your location and courier service.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping is available on eligible orders as part of ongoing promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your delivery.
Delivery Delays
While we aim to deliver all orders on time, delays may occur due to weather conditions, public holidays, or courier-related issues. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost during transit, please contact our customer support within 48 hours of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We're happy to help.